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Christopher Jennison

Principal Software Engineer · Microsoft Copilot Studio

New England · Remote, occasional onsite

Headshot of Christopher Jennison

Principal engineer and engineering leader with 13+ years of experience building AI platforms and the teams that run them. At Microsoft, I lead engineering for all of Copilot Studio's UI services, used by more than 230,000 organizations including 90% of the Fortune 500, and my team was one of the founding teams behind the new Copilot Studio experience built on the GitHub Copilot harness. I also built an internal AI agent platform that turns weeks of incident, accessibility, and compliance work into days. Before Microsoft, I ran a 25-engineer organization at Nuance and led engineering for the Nuance Mix UI, a conversational AI platform with $200M in annual recurring revenue.

Strongest fit

Principal or Staff Engineer · Engineering Manager or Director · Head of AI Engineering

I live in Manchester, New Hampshire, with my wife, our 3-year-old daughter, and our dogs and cats.

At a glance

years building software

13+

engineers managed

100+

countries across my teams

6

revenue across 38 client businesses

$1M

Impact

  1. Microsoft · Copilot Studio

    Invented an AI agent platform for engineering operations

    An internal platform that ingests engineering issues and works them end to end through a managed system of micro-agents. It grew into a dedicated engineering program that maintains, tests, and deploys its agents.

    Accessibility (WCAG) fixes

    Weeks to days

    Incident resolution

    Days to hours

    Compliance fixes (non-product changes)

    Fully automated

  2. Microsoft · Copilot Studio

    Built an LLM-powered live-site testing service

    A hosted service in which LLM agents run real user scenarios against Copilot Studio's live websites, catching regressions before they become outages and cutting reliance on third-party testing vendors.

    Vendor costs saved

    Millions of dollars

    Cost of a full 100-scenario test run

    $40

  3. Nuance Communications

    Led engineering for the Nuance Mix UI

    Built the team and the front end for Nuance Mix, the conversational AI toolset for designing IVR and chatbot experiences. Mix customers included HMRC, the IRS, New York Metro, and Rakuten.

    Platform annual recurring revenue

    $200M

  4. Eyecast · Contract

    Shipped thermal anomaly detection for Florida power substations

    A thermal recognition system running on Raspberry Pi with dual-sensor cameras. It learns each site's own baseline and flags external temperature deviations on high-voltage equipment, pairing statistical models with GPU-powered reasoning to brief technicians.

    Deployment

    Hundreds of cameras across Florida

Experience

  1. Microsoft

    1. Principal Engineering Manager

      – Present

      Leads engineering across all Copilot Studio UI services. Founding team of the GitHub Copilot harness experience; built an internal AI agent platform for engineering operations.

    2. Senior Software Engineering Manager

      –

      Led an international front-end team building Copilot Studio.

  2. Eyecast

    1. Machine Learning Engineer · Contract

      –

      Built thermal anomaly detection deployed to power substations across Florida.

  3. Code Upscale

    1. Strategic Advisor · Contract

      –

      Advised companies on enterprise architecture and AI integration.

    2. Chief Technology Officer · Part-time

      –

      $1M in sales revenue through partnerships with 38 businesses.

  4. Nuance Communications

    1. Software Engineering Manager

      –

      Ran a 25-engineer organization across four countries; engineering lead for the Nuance Mix UI.

    2. Senior Frontend Engineer

      –

      Built the team and the Mix.dialog UI.

  5. Komodal

    1. Software Engineering Contractor · Contract

      –

      Built container tracking and the first universal appointment system for the Port of LA/Long Beach.

  6. Promoboxx

    1. Senior Software Engineer

      –

      Led a front-end team building campaign management.

    2. Software Engineer

      –

      Built features and analytics for a brand and retailer marketing platform.

  7. United States Geological Survey

    1. Software Engineer

      –

      Built environmental data platforms and visualizations.

View full resume →

Skills

Engineering leadership

Engineering management · International teams (US, Canada, France, India) · Live-site operations and incident management · Hiring and team building · Delivery process and leadership reporting · Accessibility (WCAG) compliance

AI and machine learning

LLM agents and agent platforms · LLM-based testing and evaluation · Conversational AI · Applied machine learning · Computer vision (thermal imaging) · Python

Software engineering

TypeScript · JavaScript · React · Next.js · Node.js · Redux and RxJS · Enterprise architecture · Data visualization · SQL

Languages

English (native) · German (B2 speaking, C1 reading)

Education

  • University of Massachusetts Amherst

    –

    B.S. Computer Science

    Summa Cum Laude · GPA 3.9

  • Greenfield Community College

    –

    A.S. Media Arts

    GPA 3.95